FAQs

Are the stones and jade beads genuine?

While stones and jade can be synthetically mass-produced, we are determined to source for the highest quality graded stones and jade beads.

Why are the products in your store priced lower than other sellers?

It is a false perception that the higher the price of a product, the better its quality. At Beads of Whisper (BOW), we aim to provide the most affordable jewelry and accessory creations designed, without compromising on the quality of the material used.

Can I customise my jewelry?

It all begins with an idea. Beads of Whisper (BOW) welcomes your ideas and would be pleased to handle your customisation request. Simply drop us an email at serene8632@hotmail.com or sms (whatsapp) to +65 9325 5278 to discuss with us.

My jewelry string broke or defrayed. Can you fix it for me?
Yes. Regardless where your jewelry piece is from, you can approach Beads of Whisper (BOW) to restring at a small fee of $5 Singapore Dollar. Mailing charges would be payable by the buyer.

Do you conduct jewelry making class?
At the moment, Beads of Whisper (BOW) does not conduct jewelry making class, but would be glad to share some basic tips on jewelry making.

It seems like B.O.W. offers mainly bracelets and earrings, do you create and design other types of jewelry?
Bracelets and earrings are B.O.W.’s main products in store. We would also include other types of jewelry as soon as the creations are completed.


How do I care for my crystal jewelry?
While different types of crystals require different care, there are some basic care tips:
- keep them, cool, dry and away from moisture to prevent a loss in crystal energy
- store them away in an airtight container and away from direct sunlight
- remove your crystal jewelry before entering bath or washing
- wipe the crystals in a gentle, circular motion with a micro-fiber cloth


I do not have a credit/debit card or a Paypal account. Is there another payment mode?
Fortunately, there is! You can Paynow/ Paylah to 9325 5278. Once the payment is completed, send a screenshot to this mobile number or email it to beadsofwhisper@hotmail.com.
No problem at all.